Shop Policies & FAQs

Product Delivery

All products from Confident Coin are digital products. Your files will be available to download once payment is confirmed.

There is no shipping for Confident Coin.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations.
But please contact me if you have any problems with your order.

Custom and personalised orders

Please send me an email at support@confidentcoin.com to see if we can customize a spreadsheet for your needs.
✓ custom currency
✓ color changes
✓ extra columns or rows

Software & App requirements

Our Google Sheets spreadsheets use Google Sheets which is access through a FREE Google Account and our Excel spreadsheets (coming soon) are used with Microsoft Excel.

How do I get my spreadsheet?

Once you've completed your purchase you can access a link to your purchased  PDF. The PDF you receive includes thorough instructions and a link to download your file.

What spreadsheet is best for me?

It depends on how you want to budget and your lifestyle!

If you prefer to budget each paycheck out, try a budget by paycheck or a bi-weekly paycheck budget

If you prefer adding all your income together and budgeting it out, go with Monthly.

Also don't forget to consider if you want to make a new budget each month, or have it all done for you with an Annual Budget.

Send me a message at confidentcoin@gmail.com if you need help with this.

MEMBERSHIP
1. How Does Billing Work?

  • Monthly Payments: Billing occurs automatically every month on the date you signed up.
  • Annual Plan: Pay upfront for the year and save two months.
  • Currency: All prices are in USD.

2. Can I Cancel My Membership?

  • Cancellation Process: Cancel anytime via your account dashboard.
  • Access After Cancellation: You’ll retain access until the end of your current billing period.

3. How Do Refunds Work?

  • Refund Policy: Memberships are non-refundable, but you can cancel at any time to avoid future charges.

4. How Do I Access My Membership Files?

  • File Access: Files are available in the members-only area once logged in.